Emergencies, and reaching us
If a child may be in danger right now, call your local emergency number.
Children can always turn to a parent or another grown-up they trust. If you think a child is being harmed, contact the child protection service or the police where you live.
AI Family School isn't an emergency service, and no one watches classes as they happen. If a child may be in danger right now, call your local emergency number first.
For anything else, use the contact form. You don't need to sign in. Choose a topic (Question, Problem with a class, Privacy or my data, Safety concern, Something else), and a person on our team reads what you send and writes back to the email you give if it needs an answer. The form isn't for emergencies.
What you send is kept in our database in the United States, and only our staff can read it. To have it deleted, just ask.
Didn't find your answer? See Questions parents ask, or write to us. You don't need to sign in.